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Home >IMS> BSM > BSM Routes to Value >BMC Atrium

BMC Atrium


BMC Atrium activates Business Service Management (BSM) by providing a shared set of enabling technologies that bring business relevance to your BMC and third-party IT solutions by providing a single, federated configuration management database (CMDB), business service model, and common views that provide business relevant views into IT management. This shared set of technologies provides tighter integration across the tools that make up your IT environment, saving your IT organization time and money.
BMC Atrium enables a unified approach to IT management by providing the following, key enabling technologies for BSM:

Linking IT processes together through a common repository with graphical, business-relevant views into the IT Infrastructure.

The BMC Atrium Configuration Management Database (CMDB) is an intelligent data repository that offers greater alignment of disparate IT functions to common business priorities with accurate, pervasive, and business-aware visibility into the dependencies between business processes, users, and IT infrastructure. IT provides a single source of truth for your IT environment, thus ensuring a consistent approach to maintaining IT processes, such as incident, problem, change, configuration, asset, and service impact management. These types of applications — combined with a federated CMDB — provide the best-practice process structure and control specified by key industry standards, such as ITIL®. The BMC Atrium CMDB provides the following business value:

Allows any IT process users to launch a view into the BMC Atrium CMDB to quickly view CI and relationship data relevant to their needs through Graphical Interfaces
Eliminates the fragmentation of IT tools and data sources by providing both a Common Data Model and service model to infuse business relevance into an industry standards approach to managing IT data
Delivers a patent-pending Reconciliation Engine that merges data from multiple discovery tools into a single, reliable dataset
Provides Federation Management capabilities to build a single, logical data store that can reside on multiple data sources, eliminating the need for a monolithic repository
Includes Open Interfaces to open up the Business Service Management (BSM) ecosystem to any business processes and tools supporting your IT environment
Ensures an accurate and up-to-date view into IT infrastructure components and relationships by automatically populating and maintaining BMC Atrium CMDB with BMC Discovery
Enables configuration data analytics and on-the-fly report creation through interactive, ad hoc query and analysis capabilities provided by BMC Analytics for CMDB and Asset Management

BSM provides a seamless implementation experience for the BMC Atrium CMDB by automatically installing it with a number of out-of-the-box BMC products, including BMC® Remedy® Service Desk, BMC® Remedy® Change Management, BMC® Remedy® Asset Management, and BMC® Service Impact Manager. In addition, for organizations that want to implement the BMC Atrium CMDB independent of BMC applications, you can take advantage of its many capabilities through the BMC Atrium CMDB Enterprise Manager, a stand-alone version of the BMC Atrium CMDB.

BMC Atrium View
Improving business views into IT management and performance.
BMC Atrium View provides your IT staff and managers with a consistent and informed way to interact with your IT tools, applications, and related data. It provides aggregate information across process areas by linking multiple IT data sources and applications to create a consolidated set of data to drive IT reporting and dashboards. By working to create a unified view into data from BMC tools and applications, as well as third-party data sources, BMC Atrium View provides a comprehensive way to manage, monitor, and understand how IT is performing. BMC Atrium View provides the following business value:

Ensures that your Business Service Management (BSM) solutions provide a common way for IT staff and management to interface with your IT environment
Uses shared navigation and interaction paradigms to provide a consolidated set of dashboards and reports
Delivers in-depth and context-rich information about the IT environment to support informed decision-making
Combines information from multiple data sources across IT for improved trend analysis

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VAssure provides knowledge measurement solutions and services including assessments

VAssure provides knowledge measurement solutions and services including assessments

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