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Home >IMS> Managed Services > Server > Wintel

Wintel

With its extensive experience in IT Infrastructure Management of Wintel Servers, VAssure provides customers with effective management of servers, increased agility to adapt and evolve with technology, ability to manage complexity within the environment and reduced risk from business and technology perspectives. Wintel services are delivered from onsite / offshore delivery centers including Global Command Center (GCC).


Key Highlights

Vast expertise and experience in delivering Wintel services to various customers worldwide
Matured onsite / offshore service definitions and delivery mechanism
Depth of service coverage from administration to value added services
Highly trained team of Wintel professionals, certified by Microsoft
Well defined L1, L2 and L3 skill definitions
Defined Service Level Agreement (SLA) unique to every business environment
ITIL certified structured onsite / offshore responsibility and task definitions
Element-based pricing model
Virtual Resolution Group (RG) to handle field escalations
Center of Excellence (CoE) to implement best practices in the industry
Strong relationship with Microsoft

Wintel Service Offerings

 Services  Tools
Windows system administration
Active directory administration
Citrix server administration
Microsoft back office server administration

Active directory console
Windows administrative tools
Microsoft operations manager
GFI Monitor
NetIQ Monitor
BMC Tivoli
HP OpenView

VAssure has strong base of close to 1000+ trained Wintel professionals serving worldwide customers, including India. With more than 25 customers around the globe and 100 customers in India, VAssure constantly strives to raise the bar in customer satisfaction. The service offerings are based on ITIL service delivery framework, which is BS15000 certified.


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VAssure provides knowledge measurement solutions and services including assessments

VAssure provides knowledge measurement solutions and services including assessments

VAssure provides knowledge measurement solutions and services including assessments

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