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Service & Support

Support Services provides the single point of contact for resolving IT issues in the desktop environment, allowing your organization to remain productive and focused on your goals. The combination of our service desk and on-site support services results in an end-to-end solution for your distributed environment. This solution supports desktops, laptops, printers, servers, mobile devices and LAN network devices.

Professional Service:

Service Desk

The Service Desk provides a single, central point of contact for all Users of IT within an organization, handling all Incidents, queries and requests. It provides an interface for all of the other Service Support processes like,

Incident Management
Customer Relationship Management
Problem Management etc...

Tech Support:

VAssure provide a high-level design of the technical and operational architecture required to support and optimize the production environment that meets your customer's expectations.

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